Terms of Service

These terms govern your use of GemRender at gemrender.com. By creating an account, generating an image, or subscribing to a plan you agree to them. Last updated: September 22, 2026.

The service

GemRender generates jewelry images from your descriptions and chosen options using AI models. Renders are generated with Google Gemini image models. Every image produced by GemRender is AI-generated and may contain inaccuracies. We do not guarantee that a render matches any real product, gemstone, or manufacturing outcome.

Your account

You need a Google account to sign in. You are responsible for activity under your account. One person, one account. We may suspend or close accounts that abuse the service or violate these terms.

Credits, payments and refunds

New accounts receive 3 free renders that never expire. Paid plans on our pricing page are subscriptions billed monthly or yearly. Each billing period grants a render budget (one credit is one render) that expires when the period ends; yearly plans grant the whole year's budget at the start of the year. Credits have no cash value, cannot be transferred or resold, and are returned to your account automatically when a generation fails.

You can cancel a plan from your billing page; it stays active until the end of the period you paid for and does not renew. Upgrades within the same billing interval normally take effect immediately and start a new billing cycle. Unused renders from the current subscription move to the new cycle, and we add the difference between the two plans' full-period render allowances. Waffo calculates the charge and any remaining-time credit and shows them before confirmation. Downgrades and monthly/yearly switches take effect next period, with no new render allowance until payment succeeds. Upgrades within 24 hours of renewal take effect next period; changes within the final hour are unavailable until renewal completes. Confirmed upcoming changes cannot be edited on our website; contact support@gemrender.com to stop the upcoming plan. We may change prices with at least 30 days' notice by email; changes apply from your next renewal.

Payments are processed by Waffo Pancake, our merchant of record. Waffo charges your card, collects any applicable tax, and emails you a receipt. Prices are shown in US dollars before tax. Refunds follow our refund policy: a charge can be refunded within 14 days as long as none of that period's renders have been used.

Your content and your rights

You keep all rights to the descriptions and reference images you upload. You must have the right to upload them.

For images GemRender generates for you, we grant you a worldwide, perpetual license to use, modify, and distribute them for any purpose, including commercial use such as product pages, advertising, and catalogs. You do not need to credit GemRender. We do not claim ownership of your renders, but similar renders may be produced for other users from similar inputs.

Acceptable use

GemRender is for jewelry imagery. You may not use it to create or attempt to create:

1. Sexual or pornographic content, including any sexualized depiction of a person.
2. Violent or graphic content, including gore or the promotion of violence.
3. Hateful content that attacks or demeans people based on protected characteristics.
4. Content involving minors in any sexual, harmful, or exploitative context. We report such attempts to the relevant authorities.
5. Deepfakes or impersonation, including the likeness of a real, identifiable person without their consent, or content designed to deceive.
6. Infringing content, including trademarked logos, brand-protected designs, or copyrighted works you do not have the right to reproduce.

You also may not scrape the service, resell access, interfere with its operation, or use it in violation of any law.

Enforcement

We screen prompts and outputs automatically and review reports. Violations may result in blocked generations, removal of content, forfeiture of credits, and suspension or termination of your account without refund. Serious cases may be reported to law enforcement.

Reporting

If you see content generated with GemRender that violates these terms, or you believe a render infringes your rights, use the feedback button in the app or email support@gemrender.com. Include a link or description of the content. We review reports and act on valid ones.

Availability and changes

GemRender is provided "as is". We may change, pause, or discontinue features at any time. We work to keep the service available but do not guarantee uninterrupted access or that generated images will meet your expectations.

Limitation of liability

To the fullest extent permitted by law, GemRender is not liable for indirect, incidental, or consequential damages, or for any loss arising from your use of generated images. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim, or ten US dollars if you paid nothing.

Termination

You can stop using GemRender at any time and ask us to delete your account by email. We may terminate accounts that violate these terms.

Governing law

These terms are governed by the laws of Hong Kong SAR, without regard to conflict of law rules. Disputes will be resolved in the courts of Hong Kong.

Contact

Email: support@gemrender.com